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Product Support Specialist

Posted as of: Wednesday, September 20, 2017

Status: Archived

Company: Azeus Systems Philippines Limited

Number of available position(s):  1


Duties and Responsibilities:

  • Attend to support cases via phone, email or online web tools
  • Answer enquiries and prepare materials on product usage and sales
  • Analyze and categorize issues, to eventually route the support cases to the right support staff
  • Perform environment health checks
  • Perform core function and non-core function tests
  • Perform market research
  • Make outbound calls for Marketing
  • Handle sales enquiries and background checking of potential clients after receipt of sales enquiries
  • Perform other related duties as assigned


  • A graduate of any 4-year course
  • Preferably with 1 year relevant work experience
  • Flexible, can adapt to changing shift schedules 


  • Ability to communicate in English, verbal or written, in a concise and clear manner
  • Effective listening skills
  • Proficiency in typing
  • Ability to multi-task
  • Knowledge of MS applications
  • Adept in using mobile devices

Clerical, Creative, Teamwork, Self-Management, Critical Thinking, Computer/Technical Literacy, Adaptability/Flexibility, Fast Learner

Work Location:
W2802-B, PSEC, Ortigas Center, Pasig City

Interested to apply? Send your application letter and CV to:

Contact Person

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