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Australian Dayshift Account! Apply as a CSR for Collections

Posted as of: Friday, July 12, 2013

Status: Archived

Company: SYKES ASIA INC.

Number of available position(s):  6

Description:

Collects past due payments from customers and provide accurate and immediate response/solutions to transaction and service requests

Duties and Responsibilities:

  • Collects past due payments from customers
  • Call customers and process requests regarding their account
  • Services internal and external clients and customers
  • Provides callers with an alternative sites for information
  • Manages client’s expectations and provides a positive experience for the customer
  • Displays the company’s Voice of the Brand in all call interactions

Qualifications:

  • College graduate or at least 2 years in College
  • With at least 6 months collections experience in a call center
  • Good command of the English language
  • Results driven and with good customer service skills
  • Multitasking ability required

Requirements:

Visit any of our recruitment sites with a copy of your resume, valid ID and SSS # (if available)

Ortigas
Lower G/F One San Miguel Ave. Bldg. San Miguel Ave. cor Shaw Blvd. Pasig City
Mondays to Fridays, 9am-8pm; Saturdays, 10 am – 5pm

Shaw
Upper G/F Worldwide Corporate center Bldg. Shaw Blvd.
Mondays to Fridays,9am-6pm

 

Recruitment Hotline: 6368555

Email: hrd@sykes.com

Skills:
Teamwork, Self-Management, Computer/Technical Literacy, Adaptability/Flexibility

Work Location:
WCC-SHAW, MANDALUYONG

Interested to apply? Send your application letter and CV to:

Contact Person
(Undisclosed)

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