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Customer Service Representatives

Posted as of: Wednesday, June 08, 2016

Status: Archived

Company: EGS

Number of available position(s):  500

Description:

With more than 14,000 employees and an 11,000 seat capacity, EGS boasts of a large Philippine presence in Metro Manila, Clark, Ilocos & Davao servicing US Domestic and International Banking, Healthcare, Publishing, Travel, Telecommunications, Technology, eCommerce / eRetail and Transportation.

Duties and Responsibilities:

  • Can successfully communicate with customers to gather information and learn about their needs and expectations
  • Collaborate with others to ensure the customer issues are resolved
  • Understands the concept of "solution delivered"on first contract

Qualifications:

  • Must have excellent English communication skills
  • Should be at least 18 years old
  • Must have completed high school and/or at least one year in college in any field
  • Preferably with collections, sales or customer service experience in a call center industry (exposure to international clients would be an advantage)
  • Must possess excellent listening and problem-solving skills
  • Must have working knowledge of computers and the internet; can type 25 wpm
  • Ability to multi-task in a fast-paced environment
  • Applicants must be willing to work in Quezon City/ Cubao, Quezon City / Bluewave, Marikina / The Fort, Taguig / Sta. Mesa / Alabang, Muntinlupa / Clark, Pampanga / Ilocos / Davao
  • Fresh graduates / entry level applicants are encouraged to apply
  • Full time positions are available

Requirements:

Skills:
Good Communication (listening, verbal, written), Computer/Technical Literacy, Adaptability/Flexibility, Fast Learner

Work Location:
Quezon City

Interested to apply? Send your application letter and CV to:

Contact Person
(Undisclosed)

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