Posted as of: Wednesday, March 16, 2016
Number of available position(s):
Duties and Responsibilities:
This role has great influence on customer satisfaction
Handles customer inquiries via phone, email or chat regarding technical issues with software, hardware, online or electronic products (this includes keeping a clear and active focus on inquiry resolution and ensuring that all the necessary action is taken to resolve a customer's inquiry
Provide service in a professional and courteous manner
May respond to inquiries regarding a specific or more complex product (e.g. number of products, complex technologies) or a specific customer (based on customer size or revenue tied to customer, etc.)
Candidates must be currently pursuing a Bachelor's Degree in Business Studies/Administration/Management, Finance/Accounting, Legal Management, Journalism, Information Technology or equivalent, graduating between 2016 and 2017
Candidates must have good oral and written communication skills and be proficient in MS Office applications such as MS Word, Powerpoint and Excel
Analytical, Clerical, Creative, Good Communication (listening, verbal, written), Critical Thinking, Computer/Technical Literacy, Adaptability/Flexibility
Interested to apply? Send your application letter and CV to:
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to 45 local 340.
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