Emy Ruth Gianan, News, Communication Management Office
In its pilot implementation, the Polytechnic University of the Philippines joined 49 other government agencies in using the Anti-Red Tape Authority Report Card Survey (RCS), garnering a total RCS score of 85.12 or Satisfactory. PUP was awarded a Certificate of Recognition for this effort last December 19 at Conrad Manila, Pasay City.
Vice President for Student Affairs and Services (VPSAS) and Anti-Red Tape Unit (ARTU) Chair, Tomas O. Testor expressed his gratitude to all offices with enrolled processes to Citizen’s Charter for their support and contributions to the award.
“The tremendous effort and support of the PUP administration headed by Pres. Manuel M. Muhi to re-engineer and streamline office processes and the commitment of all PUP units led to this achievement. The University through PUP-ARTU will continue to improve the quality of services to all clients and stakeholders and faithfully implement the national policies on Ease of Doing Business (RA 11032) and Anti-Red Tape in the University,” VP Testor shared.
Among state universities and colleges (SUCs), PUP placed second to the University of the Philippines (UP) Diliman. Other SUCs subject to RCS include Technological University of the Philippines (TUP), Marikina Polytechnic College, and Eulogio Amang Rodriguez Institute of Science and Technology (EARIST). 30 other national government agencies, five (5) local government units (LGUs), five (5) government owned and controlled corporations (GOCCs), and five (5) government hospitals were examined from September 26 to November 9, 2022.
The Report Card Survey (RCS 2.0) is a holistic tool used by ARTA to measure the effectiveness of the Citizen’s Charter in reducing regulatory burdens and the impact of the human resource systems and programs in delivering efficient government service. Participating agencies were measured in two core areas: institutionalization of RA 11032 and its mandates (40%) and overall survey results (60%).
To receive the award, only agencies with 85 and above RCS scores are qualified. PUP joined nine (9) other agencies in this exemplary accomplishment. Five agencies received the Silver Plaque, those with RCS Scores of 90 – 94.99 Very Satisfactory, while no agency has qualified yet for the Gold Plaque, RCS Scores of 95-100 Excellent. All participating agencies received a Certificate of Appreciation.
Aside from this achievement, PUP also received a fresh ISO 9001:2015 certification, enduring testaments to the Sintang Paaralan’s commitment to efficient and effective public service delivery.
All content is in the public domain unless otherwise stated.
Learn more about the Philippine government, its structure, how government works and the people behind it.
Please click/tap the appropriate link to help you in your navigation of our services
Faculty Member or Employee
Researcher or Extensionist
Back to Homepage