Services

The Office of the University Library Director is responsible for organizing, carrying out, and developing policies and procedures.

The Office is run by the following divisions, all of which provide the finest practices and services available in the system:

Users Services 

The Division is responsible for providing facilities and services such as: Information access, reliable information, a proficient and successful circulation, returning and borrowing materials guides users regarding library services. The following sections contain a distribution of its functions:

1. Library Information and Instruction Section
2. Circulation - Reference Section 
3. Filipiniana Section
4. Serials Section
5. Archives Section
6. Special Collections Section

Library Technical Services

The parts of the library operations that are not open to the public are managed by the Library Technical Services. This division oversees choosing and acquiring, classifying and cataloging, organizing, and managing library resources, including books, serials, multimedia, online databases, and pertinent data in a variety of formats that are acquired through exchange programs, purchases, gifts, or donations. Sections under the Technical Services are:

1. Collection Development Section
2. Cataloguing and Classification Section        
3. Materials Processing Section

Library Information Technology Services

The Division is responsible for the maintenance and support of all computer and network hardware and software for the libraries and has concerns with information and communication technology used to create, organize, store, maintain, access, retrieve, and transfer information and documents for all types of libraries and information centers. The following sections contain a distribution of its functions:

1. The Planning and Maintenance Section
2. The Library Multimedia Section
3. PUP-CLFI e-Learning Center

Library Network Services

To meet the information needs of the many campus libraries of the PUP-University Library in Manila, the Library Network Services organizes, supports, and aids in the growth of collections in addition to providing access to the necessary depth and breadth of library materials. The following are included in the Library Network Services:

1. Graduate School Library
2. College of Law Library
3. College of Engineering and Architecture Library
4. College of Communication Library
5. College of Tourism, Hospitality and Transportation Management Library
6. Institute of Technology Library
7. Laboratory High School Library

PUP Campus Libraries

Established to supplement the information delivery services of the University Library at various levels, the PUP Campus Libraries is responsible for coordinating and attending to the needs of the University Campus Libraries which include: 

1. National Capital Region (NCR): PUP Parañaque City, PUP Commonwealth, Quezon City PUP San Juan City, PUP Taguig City, PUP Caloocan City
2. Region III: PUP Mariveles, Bataan, PUP Sta. Maria, Bulacan, PUP Pulilan, Bulacan, PUP Cabiao, Nueva Ecija
3. Region IV-A: PUP Maragondon, Cavite, PUP Alfonso, Cavite, PUP Biñan, Laguna, PUP San Pedro, Laguna, PUP Sta. Rosa, Laguna, PUP Calauan, Laguna, PUP Sto.  Tomas, Batangas, PUP Lopez, Quezon, PUP Mulanay, Quezon, PUP General Luna (Mulanay Annex), PUP Unisan, Quezon
4. Region IV-B: PUP Sablayan, Occidental Mindoro, PUP Bansud, Oriental Mindoro
5. Region V: PUP Ragay, Camarines Sur
6. Region VIII: PUP Leyte

Other Services @ PUP University Library

• Online Public Access Catalogue - The Koha Open-Source System is the system that the library utilizes for its library management holdings. It is designed for better access to its collections and for an improved and faster delivery service. The system allows online inquiries regarding the university library resources. There are desktops designated for OPAC use found at the left and right wings of the third floor of the NALLRC building. The libraries from campuses and other units have their own stand-alone computer for their own access.
• Electronic Resources - Online databases of e-books and e-journals are one of the latest information technology tools that the university library has acquired. 
• Digital Bulletin - The digital bulletin displays information about library programs for the benefit of library patrons.
• Multimedia Resources - The University Library also acquires multimedia resources, which are in various titles for the research needs of the clientele that support its mission, vision, goals, and objectives. 
• Radio Frequency Identification (RFID) - To improve library services through new ways, the PUP University Library has acquired the Radio Frequency Identification (RFID) equipment for the Mabini Campus and Graduate School Library on the Del Pilar Campus. Using this technology streamlines book inventory and shelving, speeds up transactions for borrowing and returning library materials, and adds protection to the entire collection because of its security gates.
• Current Awareness - Current Awareness, a quarterly publication of newly acquired items, is regularly displayed on the bulletin board, appears in the LibraRead Newsletter, and can be accessed through the Online Public Access Catalog.  This service provides Deans and Directors with copies of lists of freshly acquired books for circulation.
  
  Newly acquired books are displayed in the New Acquisitions Corner of each section/unit of the library as part of the Current Awareness program. Students and faculty members are welcome to browse the collection. After two weeks of display, the books are added to each section/unit’s general collection.  This is being done to inform library customers about new library book acquisitions.
• Library Instruction and Orientation - The library’s instruction/orientation programs include library tours and presentations about its organization and services. New students receive library instruction/orientation at the beginning of each school year.
• Readers’ Assistance - All faculty members and students are welcome to address their individual library requirements and problems with the Librarian on duty.
• The Newsletter - The University Library’s official newsletter, LibraRead, contains updates and news items on the Center’s various initiatives and concerns.  It also has interesting feature articles on a variety of learning resources, the learning process, information systems, benchmarking, inter-agency collaboration, and a lot more.
• Referral Letter - A referral letter is issued to a student or faculty member who intends to use the library facilities and resources of other libraries that are not available at PUP libraries.  The researcher is directed to the library of her or his preference. This service is provided upon request from the Office of the University Library Director.
• Virtual Reference Service - The Virtual Reference Service emerged in 2018 and has been operational throughout the pandemic. The VRS objective is to provide clients with quick, real-time online reference support whenever they need it. This service includes the following:​
  • Chat with a Librarian regarding inquiries -   Inquiries are received and filtered by the assigned librarian. Valid/legitimate questions are answered, or if not specifically pertinent to the library, questions are forwarded to appropriate departments.
  • Scanning Services - Considering the present norm, the The University Library supplies scanning service for those users who are unable to visit the library to borrow materials.  It allows library users to access scans of chapters from books or journal articles from the PUP libraries’ print holdings.   Scanning Service (SS) is only available to currently enrolled PUP students, teachers, and employees. It is open from Monday to Saturday, 8 a.m. to 7 p.m.
• Service Facilities - The Service Facilities provide educational support for students, instructors,and employees.   The University Library offers the following service facilities:
  • Luis F. Reyes Discussion Room -This facility is used for group study, group discussion and tutorials. It is also used as faculty research area.
  • Multimedia Room - the MMR caters to various activities of PUP such as conferences, conventions, convocations, meetings, assemblies, fora, seminars, orientation and other instruction-related services like film showing, video production and documentation, and the likes.  The Center is located at the 4th Floor of the University Library  building that can accomodate 50 persons in one activity.
  • Peace Corner - the Peace Corner is intended for students, faculty members, and administrative employees who are experiencing big emotions and are overwhelmed by external stimuli.
  • Prayer Room - this space is intended for students, faculty members and administrative employees where they can meditate, reflect, be renewed or find peace.  Having a prayer room in the library would help clientele in their growth not just academically but also spiritually. The University Library recognizes the importance of its users’ spiritual well-being by providing and transforming one library space into a spiritual room and to create a welcoming environment for all.
    
    The Prayer Room can be used individually or in groups where people of different religious beliefs can spend time in contemplation or prayer.
  • Relaxation Room - is a calm, private area for relaxation to improve overall well-being. This area in the University Library is designated to simply rest, breathe, and relax with no agenda.
  • Silid Lakan-dayang/Pulungan - The Silid Lakan-dayang/Pulungan serves as a venue for meetings, small and intimate concerts, tertulia, social gatherings, programs, etc. It is intended for the use of university officials, faculty, and employees.

Library hours